Tourism Manager
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Primary Function: To be the key representative of Tourism Brockville, manage the tourism project plan, and staff and stakeholder relations

Key Performance: Successful operation of DMO function through the Aquatarium and implementation of tourism plan as per the City contract

Personal Attributes:  Emotional Intelligence, Empathy, Enthusiasm, Growth Mindset, Initiative, Professionalism, Solutions Focused, Interpersonal and Presentation Skills

Key Responsibilities

  • Represent Tourism Brockville as the Destination Marketing Organization on behalf of the Aquatarium, both public facing and with internal stakeholders including but not limited to government liaisons and operators.
  • Participate in and support the tourism operating committee and tourism stakeholder committee, managing the project plan to ensure contractual and business plan goals are met, and performance tracking is reported.
  • Build and maintain stakeholder and operator relationships to optimize collaborative marketing opportunities for assets and events.
  • Support the growth and promotion of municipally owned and private sector tourism properties as well as festival and event organizers.
  • Develop and implement non-paid marketing such as organic social media, press releases, in-market promotional activities and other mediums.
  • Oversee the social media strategy, content creation and coordination of brand and messaging among marketing partners and contractors.
  • Oversee the Stakeholder and Tourism Guest communication strategy and CRM integration.
  • Coordinate of marketing, promotion and mobile ambassador team with festivals, events, group properties and other events to maximize the visitor experience.
  • Manage tourism staff, overseeing the training, scheduling, and performance management of the team.
  • Support budgeting, fundraising and emerging initiatives when appropriate.

To apply, email resume and cover letter to:

Job Summary

  • ID:1433
  • Date Posted:Dec 06, 2021
  • Job Location:Brockville
  • Salary:$1.00 - $1.00 Not Specified
  • Deadline:12:00AM on Dec 21, 2021

About the Company
Company Name:Aquatarium At Tall Ships Landing
Company Profile:The 1000 Islands Ontario’s Aquatarium Discover a world of learning right on the banks of the St. Lawrence River! Welcome to the Aquatarium, a 33,000+ square foot climate-controlled aquarium and discovery centre on the shores of the St. Lawrence River! The Aquatarium is a registered not-for-profit charity whose mission it is to inspire curiosity through enriching and entertaining experiences. We offer a full range of interactions & activities for kids, teens and adults, as guests are encouraged to experience life in the 1000 Islands region. Guests participate in hands-on interactive exhibits as well as seeing many species of fish and animals, such as otters, native to the St. Lawrence River.